Resume | Tejas Shah, Head of Product Design

Profile

Award-winning Head of Product Design with 6+ years of experience building high-impact digital products across SaaS, Fintech, HealthTech, and AI platforms. Currently leading design at Zoftware (Dubai), where the product earned First Runner-Up, Best AI Product at AI Summit UAE 2025, recognised by the Ministry of Dubai. Praised by the Founder of G2. Top Rated on Upwork with a 5.0 rating across 47+ projects for clients in USA, UK, Germany, Japan, Russia and UAE. I specialise in turning complex systems into intuitive, conversion-driven products and delivering outcomes that move business metrics.

Experience

Work Experience

Head of Product Design

Current

Zoftware · Dubai, UAE · Oct 2023 – Present

Led end-to-end product design for an AI-driven B2B SaaS marketplace serving enterprise buyers across 15+ countries, from IA and user flows to high-fidelity UI and developer handoff.
Sole designer across all workstreams: product, marketing, vendor ecosystem, admin panel, and white-label product suite.
Designed 6 AI-native features from scratch: Strategy Builder, System Fit Score, RFQ Builder, Smart Comparison Tool, Zain AI Chatbot, and Web-Based Telecaller.
Contributed to the product earning First Runner-Up, Best AI Product at AI Summit UAE 2025, recognised across all UAE AI companies.
Product praised by the Founder of G2, the world's largest B2B software review platform.
Conducted UX debugging via Microsoft Clarity, Google Analytics, and Hotjar; created JIRA tickets to implement friction fixes and improve conversion.

UI/UX Designer

2 yrs 2 mos

Flooid · Bangalore, India · Aug 2021 – Oct 2023

Designed fintech products including Markets Mojo and Centrum Wealth, served as project owner for multiple SaaS dashboards and investment platforms.
Worked alongside enterprise clients including Microsoft, Swiggy, PineLabs, Nuvama, Edelweiss, CtrlS, and Netmeds.
Managed product QA, conducted UX research, and improved user task completion rates across core flows.
Took full ownership of design decisions, stakeholder communication, and delivery timelines.

Graphic & UI/UX Designer

1 yr 4 mos

Essfinder · Lüneburg, Germany · Jun 2020 – Sept 2021

Sole designer for product UI/UX, branding, and marketing across Essfinder, Seibyy, and Digital Food Solutions.
Designed responsive UI for a food delivery platform and multi-service provider app for the German market.
Improved product usability through iterative testing and user feedback analysis.

Freelance UI/UX & Brand Designer

Independent

Shahismjargons · Nagpur, India · May 2019 – Jun 2020

Designed branding, packaging, and UI/UX for 30+ clients across India and internationally.
Translated brand goals into cohesive visual systems through direct stakeholder collaboration.

Graphic Design Intern

Internship

Ambivert · Nagpur, India · Jan 2019 – Apr 2019

Created social media, branding, and logo designs for clients including Tauby's Bakery, IVF Hospital Vedansha, and ICAD.

Tejas Shah